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Frequently Asked Questions

Got questions? We’ve got answers
What is web hosting?

A web host or web hosting service provider is a business that provides the storage space required for a website or web page to be accessible via the internet.

How long will it take to set up?

Purchase your hosting account, it will be instantly activated & you will be sent a full welcome pack by email immediately so that you can get started straight away.

What type of web hosting do I need?

There are different types of web hosting available in order to host your website.The type you choose will depend on your website needs and budget.

Where will my website be located?

The facility has complete redundancy in protected power, fire suppression, network connectivity and on-site manned security. We offer support 24x7x365.

How do I transfer my website to mxNAP?

If you already have a hosting service with another provider and are looking to move to a new company, we can help. We can do it all for you.

Should I choose Windows or Linux?

Linux is the most popular web server operating system. It has all the features that web designers are after. On our Linux packages you can use PHP, MySQL and you can install in a click hundreds of free applications such as WordPress, Prestashop, Joomla etc.