Frequently Asked Questions

mxNAP Datacentres

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Your hosting queries answered.

We understand that choosing the right hosting provider is a crucial decision for your online presence. To help you make an informed choice, we have compiled a list of common questions asked.

What is web hosting?

A web host or web hosting service provider is a business that provides the storage space required for a website or web page to be accessible via the internet.

How long will it take to set up?

Purchase your hosting account, it will be instantly activated & you will be sent a full welcome pack by email immediately so that you can get started straight away.

What type of web hosting do I need?

There are different types of web hosting available in order to host your website.The type you choose will depend on your website needs and budget.

Where will my website be located?

The facility has complete redundancy in protected power, fire suppression, network connectivity and on-site manned security. We offer support 24x7x365.

How do I transfer my website to mxNAP?

If you already have a hosting service with another provider and are looking to move to a new company, we can help. We can do it all for you.

Should I choose Windows or Linux?

Linux is the most popular web server operating system. It has all the features that web designers are after. On our Linux packages you can use PHP, MySQL and you can install in a click hundreds of free applications such as WordPress, Prestashop, Joomla etc.

What Is Shared Hosting?

On a shared package your website will not be the only website hosted on the server. There will be other websites belonging to other companies or individuals. By far and away the most popular type of hosting.

What is a VPS?

VPS stands for Virtual Private Server, also known as a Virtual Dedicated Server (VDS) and is a virtual machine as opposed to a physical dedicated server. A virtual server is just like a normal server is used to host websites, but several ‘virtual’ servers can be hosted on the same physical server.